With Business Central, you can set up the standard tasks that you need to fulfill your customer service requirements. To do this, you must determine what service items and offerings your service organization supports, and at what price.
Business Central also provides some statistics tools that you can use to determine how well things are going, and identify areas where you can improve.
The following table describes a sequence of tasks, with links to the articles that describe them.
Related information
Fulfill Service Contracts
Deliver Service
Set Up Pricing and Additional Costs for Services
Set Up Service Items and Service Item Components
Set Up Statuses for Service Orders and Repairs
Set Up Service Management
Find free e-learning modules for Business Central here